Tag: Loyalty programs

VIP consumer engagement: Your future in-store loyalty program will be fed by facial recognition- TheCurrent

via thecurrentdaily.com Your future in-store loyalty program will be fed by facial recognition Imagine this: You walk into your favorite store and the sales associate welcomes you by name. She or he lets you go about your business, but on-demand shares with you which of their latest products you would most likely be interested in….

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Why beauty will continue to rule retail in 2018 – Retail Dive

via retaildive.com Why beauty will continue to rule retail in 2018 From leaders Sephora and Ulta to relative newcomers Glossier and Birchbox, beauty is killing other sectors. Here’s how. If retail was a bingo board, whoever stocked up on bankruptcies would be winning right about now. From retailers who are at risk of going bankrupt…

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Personalization Is The New Loyalty- Neiman Marcus VP

via ‘Personalization Is The New Loyalty,’ Says Neiman Marcus VP by Ernan Roman Jeff Rosenfeld is the vice president of customer insight and analytics for The Neiman Marcus Group, where he is responsible for leveraging analytics to drive revenue. His team focuses on personalization, web analytics, media-mix attribution, product and customer insight, and business intelligence….

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Seven Facts In Retail That Demand Change- DigitalistMag

via Seven Facts In Retail That Demand Change Customer loyalty is no longer the powerhouse that it once was. In the digital age, consumers expect top-notch customer service, and the ability to buy what they want, anywhere, and anytime, through various channels, offline and online. With brick-and-mortar stores seeing fewer and fewer purchases while online…

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