Tag: Digital Leader

Making the Digital Connection: Why Physical Retail Stores Need a Reboot, Capgemini’s report

an introduction by retailcustomerexperience.com Today’s shoppers want the online experience in the store environment and are expecting a social and tactile experience Capgemini describes the store of the future as one that will meld physical with digital in an integrated and strategic approach. “Over the next decade, stores will face more change than they have…

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