via Four Steps to Modernizing Your CX with Bots and AI By Lauren Kindzierski According to Gartner, “By 2020, 85 percent of all customer service interactions will no longer require the support…
via Four Steps to Modernizing Your CX with Bots and AI By Lauren Kindzierski According to Gartner, “By 2020, 85 percent of all customer service interactions will no longer require the support…