Tag: customer journey

APLF2020: Footwear & Virtual Retailing – Bringing the real world and digital world together

Advanced Manufacturing, APLF, Article, Custom Manufacturing, Customer Experience, Customization MTM, Customized footwear, Digital Transformation, ELSE People, Events, Footwear Industry, In-Store Experience, Made in Italy, Made to Measure, News, On Demand Manufacturing, Press, Retail Tech Innovation, Start-ups, Supply Chains, Sustainable Fashion, Virtual Shopping

via http://www.aplf.com Buying footwear is generally done in a brick & mortar store. The customer knows more or less what style and uses the shoes required should fulfill and he can then find the correct size and colour, try them on and if all is well pay and take the newly purchased shoes home. He…

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Four Steps to Modernizing Your CX with Bots and AI – Apparel Magazine

Article, Artificial Intelligence, Customer Experience, DIY & AI

via Four Steps to Modernizing Your CX with Bots and AI  By Lauren Kindzierski According to Gartner, “By 2020, 85 percent of all customer service interactions will no longer require the support of a human intermediary.” By optimally deploying disruptive tools, such as artificial intelligence (AI), automation, virtual assistants and bots, retailers can transform customer interactions, differentiate…

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Luxury brands are changing how they operate internally to react faster to customers- Glossy

Advanced Manufacturing, AI driven design, Apparel Manufacturing, Article, Artificial Intelligence, CRM strategy, Customer Experience, e-commerce, Fashion Business, Luxury Brand Marketing, Luxury Retail Market, Machine Learning, Product Design, Start-ups, Supply Chains, Sustainable Fashion

via Luxury brands are changing how they operate internally to react faster to customers by Hilary Milnes Luxury brands, feeling the heat from agile fast-fashion and online-only retailers, are speeding up production processes and reacting quicker to customer behavior by changing how they organize their businesses. “I know people are sick of hearing about the…

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Seven Facts In Retail That Demand Change- DigitalistMag

Article, Customer Experience, e-commerce, In-Store Experience, Retail Tech Innovation

via Seven Facts In Retail That Demand Change Customer loyalty is no longer the powerhouse that it once was. In the digital age, consumers expect top-notch customer service, and the ability to buy what they want, anywhere, and anytime, through various channels, offline and online. With brick-and-mortar stores seeing fewer and fewer purchases while online…

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ELSE Corp listed among the most innovative retail business partners of Microsoft at NRF

Article, Awards, Customer Experience, In-Store Experience, Microsoft, News, NRF, Press, Retail Tech Innovation, Virtual Shopping

E.L.S.E Helping Towards the Digital Transformation of Retail ELSE Corp listed among the most innovative business partners of Microsoft at NRF NRF stories from Microsoft about ELSE Corp: Is tech the new black? Using AI and VR to make brick-and-mortar shopping fashionable again Retail Revolution: Inside the Digital Transformation of Retail Discover the future of…

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ELSE Corp

A Virtual Retail Company

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IBM Champion 2019