You should review the terms of this policy with your existing coverage. Maryland residents: The purchase of travel insurance would make the travel insurance coverage primary to any other duplicate or similar coverage. If you're not completely satisfied, you have 15 days (or more, depending on your state of residence) to request a refund, provided you haven't started your trip or initiated a claim. When contacting the claims department, please quote Ref: AA Travel Insurance and have the following information to hand; Policy number; Date Insurance purchased Below is a list of situations or scenarios that explain the cover we offer. Trip insurance from Allianz Global Assistance is designed for your specific travel needs. 1.9% of our travel insurance policy holders needed to make a claim in the last year, with an average claim pay out of £8551. Here is the cover if you buy flight insurance from American Airlines. We paid over 94.2% of customers’ travel insurance claims in the last year1. Alternatively you can call us. Claims should be made upon your return home or within 28 days of the incident, whichever is earlier. Lines are open 24 hours a day, every day. AA.com, Terms, conditions, and exclusions apply – view policy, Financial coverage when plans change due to reasons such as covered illness, job loss, severe weather and more, Reimbursement of prepaid, non-refundable expenses for covered trip interruptions/cancellations or essential items purchased on your trip if luggage is delayed, Emergency medical/dental benefits for covered illness or injury while on your trip, 24/7 assistance hotline and concierge services, Trip cancellation – Up to trip cost (max. AA Travel Insurance Peace-of-mind cover and assistance for travel emergencies. Emergency medical assistance. When contacting the claims department, please quote Ref: AA Travel Insurance. , Opens another site in a new window that may not meet accessibility guidelines. The Commissioner may be contacted to file a complaint at: Maryland Insurance Administration, ATTN: Consumer Complaint Investigation Property/Casualty, 200 St. Paul Place, Suite 2700, Baltimore, MD 21202. Annual multi-trip or Single trip (policy numbers starting P): From Abroad Phone – 00 353 143 11204. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Manage Your Claim Experience. This coverage does not provide liability insurance or comply with any financial responsibility law, or any other law mandating motor vehicle coverage and does not cover you for any injury to another party. Through our vehicle checks and approved dealer network, AA Cars helps you buy with confidence. Travel Insurance Partner product. Purchased AA Travel Insurance as The AA was a company I thought I knew. One of our claims team will explain how to make a claim, and give an indication of cover for your claim. We'll redirect you to the home page of the country / region site you choose. Before you buy our travel insurance, it's important to know what cover is in place if coronavirus (COVID-19) or any other pandemic impacts your travel plans. If your travel provider or tour operator can't resolve your particular request, you can make a claim on your policy quickly by calling us on 0330 058 2991. *Terms, conditions, and exclusions apply. CDI coverage, except when purchased as a separate policy, is not available to New York and Texas residents. When you call AA Accident Assist, your claim advisor will explain all the available options, and assist you through every step of the claims process. 24 hours a day. For information about claims due to COVID-19, please read our Coverage Alert and FAQs. Make travel with kids easy Tips for a stress-free family holiday that kids and parents will both enjoy. You're covered for medical claims due to COVID-19 while you're away, as long as you're not travelling against the advice of the FCO or the equivalent government body in another country. Contact by mail or phone. How to make a claim. Benefits are provided on a per trip basis unless otherwise noted. You'll need: your policy number. Box 619612, MD 2400 DFW Airport, TX USA 75261-9612. Personal liability cover is included for temporary rented holiday accommodation, but not if you own the overseas property, or you have the property on any other type of hire. If you already have a policy with us and it's due to renew on or after 10 September 2020, the new policy will have a change of terms in relation to pandemics. If anyone insured under your travel policy has an illness, injury or accident and you need to make a claim for costs which you think will be over £300, you need to call our emergency medical helpline on +44 (0)1737 815 626.

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